What types of products do you offer?

We specialize in a wide range of products including I.T. gadgets, phone & computer accessories, home appliances, and office equipment. Our inventory features the latest in technology, from smart home devices and security & surveillance to office printers and kitchen appliances.

Are your products brand new and authentic?

Yes, all our products are brand new and 100% authentic. We partner with reputable brands to ensure quality and authenticity.

Do you offer a warranty on your products?

Absolutely! We stand behind the quality of our products. Most items come with a standard manufacturer’s warranty. Be sure to check the product description for specific warranty details.

What is your return policy?

Lance Trend is committed to ensuring your satisfaction with our policies. If your item is damaged or defective upon delivery, you must inform us within 48 hours. Returns must be in original packaging, within the warranty period. Also, proof of payment is required. Kindly reach our customer service for all returns and exchanges within 48 hours of receiving your order.

Do you have laptop recommendations?

We recommend you go through our pages to explore different laptops catering to your needs. Whether you are a business professional, a business owner, a freelancer, a gamer, or a student, we have laptops that suit based on description, features, color, and types.

Do you offer discounts for bulk orders?

Yes, we offer competitive wholesale pricing for bulk orders. For more information on wholesale pricing and to place an order, please contact our wholesale department at sales@lancetrend.com.

Shipping & Delivery:

What Shipping Methods Are Available?

Our shipping methods are tailored to your convenience. You can pick up your orders at any of our offices close to you. You can opt for our delivery services LT Express. With LT Express, swift shipping is guaranteed. Your order is secured and delivered timely.

How long will it take to get my package?

We prioritize customer satisfaction. From the moment you pay at check out, your order is immediately processed to be delivered promptly. Delivery within Lagos takes less than 24 hours on demand. LT Express delivers as swiftly as 6 hours. Delivery time is dependent on your location, rest assured orders outside Lagos get a 2-7 working days timeframe.

Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping costs and delivery times vary based on the destination. Please check our shipping policy or contact our customer service team for specific details.

Acounts & Payments:

How can I place an order?

You can place an order through our website by selecting the products you wish to purchase and following the checkout process. For bulk orders or wholesale inquiries, please contact our sales team directly at sales@lancetrend.com or via WhatsApp/phone call 0n (234) 8097-817-579.

What payment methods do you accept?

We accept various payment methods for your convenience, including credit/debit cards, PayPal, and other secure online payment options; including American Express. Your payment information is encrypted and protected to ensure a secure transaction.

Can I make purchase and pay in installment?

Most certainly! Whenever you make a purchase above 30,000 Naira on our website, you can choose to pay in instalment.

Choosing the CDL option at checkout allows you to pay for your purchases in instalments. This flexible payment method lets you spread out the cost over time, making it easier to manage your budget.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through our website or the carrier’s site.

Do I need an account to place an Order?

No, you do not need an account to place an order. We have made our website user-friendly and a seamless experience. If you want to manage new and existing orders, it is advisable to create an account with us to be in the loop from processing your order to doorstep delivery/pick-up.

Is my personal information secure with Lance Trend?

Yes, we take your privacy and security seriously. We utilize advanced security measures to protect your personal information and ensure a safe shopping experience. Your data is encrypted and never shared with third parties without your consent.